Monday, August 22, 2011

Further Reference Dos and Don'ts

Some of the most basic reference dos and don'ts are:

Do:

  • Look around and notice who's there and what's going on.


  • Make eye contact.


  • Smile.


  • Be cheerful.
Don't


  • Become so immersed in work or other activities that students are afraid to disturb you.


  • Face the wall, so that people coming into the library see the back of your head rather than your face, when you are alone at the desk.